The Parliamentary and Health Service Ombudsman (PHSO), an organisation set up by Parliament to combine the two statutory roles of Parliamentary Commissioner for Administration (the Parliamentary Ombudsman) and Health Service Commissioner for England (Health Service Ombudsman) and provide an independent handling service for unresolved complaints made concerning the NHS in England and other government departments/bodies, recently announced that they will be moving a 340-strong workforce to brand new premises located within Manchester’s city centre, relocating from their current premises at 3 New York Street.

The PHSO will soon occupy a total of 31,193sq ft of office space across four floors of the recently remodelled Citygate building situated on Mosley Street. Barclays currently occupy the ground floor of the 38,513sq ft building, while real estate brokers Colliers International are now marketing the remaining space on the top floor, which itself totals 8,073sq ft.

The Citygate Building, Central Manchester   - Img: Insider Media
The PHSO have signed a 15-year lease on the premises, wherein they hope to take full advantage of recent renovations to the Grade-A open-plan working environment to foster an air of collaboration and thereby boost the efficiency and wellbeing of their staff.

Scott Shufflebottom, national offices agency at the Manchester office of Colliers International, said, “Citygate provides high-specification grade A office space in a highly sought-after location. We are now marketing the last remaining top-floor suite, totalling 8,073 sq ft with onsite secure basement parking.”

Meanwhile Mark Baldwin, associate director of real estate firm GVA, who advised PHSO on the deal, also commented, “We were delighted to be appointed to act for PHSO with a strong track record to deliver the right result, against a very tight timescale. It was a fantastic GVA team effort with a very satisfied high-profile client.

“Citygate has been transformed thanks to an outstanding refurbishment with its open-plan design being ideally suited to the requirements of PHSO.”


Sam Bonson

Sam is an aspiring novelist with a passion for fantasy and crime thrillers. He is currently working as a content writer, journalist & editor as he continues to expand his horizons.
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