On August 31st, Wirral-based telecoms firm The Contact Company submitted a planning application which, if approved, would see the firm working alongside Liverpool City Council and developer YPG to build a brand new 45,000sq ft office complex at Monarch’s Quay.

Img: Liverpool Echo
The development would mark the first phase of a landmark project which aims to deliver an all-new leisure, commercial and retail destination at Liverpool’s King’s Dock.

The new four-storey office block will create around 1,500 new jobs as the firm seeks to expand their business. The company’s existing premises at Wirral will continue to operate as before, working alongside the Liverpool team with the goal of competing for lucrative global customer care contracts.

Later phases of the extensive development project may include a planned 2,000-seat ice rink, ten-pin bowling facilities, a VR leisure centre, and a variety of offices, restaurants, shops, bars and hotels.

Liverpool Mayor Joe Anderson said of the development project, “This is brilliant news for Liverpool and could ultimately lead to the creation of a new riverside destination, boosting our visitor economy and creating jobs for local people.”

Asif Hamid MBE, chief exec of The Contact Company, also commented, “Our new office will be a high quality, landmark building and will mean a huge range of opportunities for employment and training.

“We remain committed to our Wirral operation but this development will enable us to significantly expand our business and compete for global customer care contracts.”

Meanwhile, Liverpool City Region Metro Mayor Steve Rotheram said of The Contact Company’s plans, “The Contact Company is one of the city region’s more recent success stories. I’m delighted that it has chosen to invest in our area again with this exciting project, which recognises that ambitious growth plans such as those proposed can be successfully realised here.”

The Contact Company’s new offices, designed by the architects at Falconer Chester Hall, are expected to launch by the end of 2018 if planning permission is granted, which looks likely.


Sam Bonson

Sam is an aspiring novelist with a passion for fantasy and crime thrillers. He is currently working as a content writer, journalist & editor as he continues to expand his horizons.
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